Privacy Policy

Last updated: 20 May 2026

Orbit Event Hub respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and the rights you have.

1. Who we are

Orbit Event Hub provides an online platform for discovering, creating, joining, and managing social events.

2. Personal data we collect

We may collect and store the following information:

• Account details, including your name, display name, email address, phone number, and password hash.
• Profile details, including profile images, biography, preferences, and information you choose to provide.
• Event details, including events you create, join, request to join, attend, message about, or review.
• Messages, comments, reports, feedback, ratings, and support requests.
• Payment and billing records where paid features are used.
• Technical data, including IP address, browser/device information, login activity, security logs, and cookie/session data.

3. How we use your data

We use your data to:

• Create and manage your Orbit account.
• Allow you to create, find, join, and manage events.
• Allow event hosts and attendees to communicate safely through the platform.
• Protect users, prevent abuse, investigate misuse, and maintain platform security.
• Process payments, subscriptions, refunds, and billing records where applicable.
• Improve the service, fix errors, and monitor reliability.
• Meet legal, regulatory, tax, accounting, and compliance obligations.

4. Lawful basis for processing

We process personal data where it is necessary to provide the Orbit service, where we have a legitimate interest in operating and protecting the platform, where we need to meet legal obligations, or where you have given consent for optional features such as marketing communications.

5. Special category data

Some events or profile information may reveal sensitive information, such as health, disability, mental wellbeing, religious beliefs, sexuality, or similar protected information. You should only share this information if you are comfortable doing so. Where Orbit processes this type of information, we will treat it with additional care and only use it for the purpose for which it was provided.

6. Who can see your information

Some information you add to your profile or events may be visible to other users. Your email address and phone number should not be shown publicly by default. Contact details should only be shared where you choose to share them or where they are required for a specific event function.

7. Sharing your data

We may share limited data with trusted service providers who help us operate Orbit, including:

• Hosting and database providers.
• Email and notification providers.
• Payment processors.
• Analytics, monitoring, security, and error-reporting providers.
• Professional advisers or authorities where required by law.

8. Data retention

We keep personal data only for as long as reasonably necessary for the purposes described in this policy. Account, event, message, payment, security, and audit records may be retained for different periods depending on legal, safety, tax, accounting, and operational requirements.

9. Security

We use appropriate technical and organisational measures to protect personal data, including encrypted connections, password hashing, restricted admin access, session security, and monitoring for misuse. No online service can be guaranteed to be completely secure, so users should also keep their login details safe.

10. Your rights

Under UK data protection law, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data.
• Object to certain processing.
• Restrict how your data is used.
• Request a copy of your data in a portable format.
• Withdraw consent where processing is based on consent.
• Complain to the Information Commissioner's Office.

11. Cookies and sessions

Orbit may use necessary cookies and session storage to keep you logged in and protect the service. If analytics, advertising, or optional tracking tools are added, we will provide suitable cookie information and consent controls where required.

12. Children

Orbit is not intended for children unless a specific child-safe service is clearly provided. Users must not create accounts or attend events if they are below the minimum age required by the platform rules or applicable law.

13. Contact

For privacy questions or data requests, contact us at: support@orbiteventhub.com